Customer Support
Have a question about connecting your EZStream stick, tracking an existing shipment, or processing a guarantee claim? Our customer care team is available 24/7.
Email Assistance
Direct your questions, technical setup inquiries, or order tracking queries to our help desk.
support@langleyretail.com
Support Availability: 24 Hours a Day, 7 Days a Week
Order Tracking
All shipments are fulfilled from domestic warehouses with carrier tracking provided at dispatch.
Domestic Carrier
UPS Ground • Tracking emailed upon dispatch
Returns Under 60-Day Guarantee
To request a return under our 60-Day Money-Back Guarantee (less shipping & handling), please email support@langleyretail.com with your original order confirmation number. Our concierge team will provide the appropriate return merchandise authorization (RMA) and return address details.